Frequently Asked Questions
Frequently Asked Questions
everything you need to know!
At Dailyride we understand that there can always be questions about our Fat Bikes , other products, services and processes. In order to help you as best as possible, we have compiled a selection of the most frequently asked questions and the corresponding answers.
Do you have a question that is not listed here? Please feel free to contact us at 0686244609.
Is a Fatbike foldable?
Yes, a fatbike is easily foldable. Please note: this does not apply to all models, check the description of your fatbike to check if it is foldable.
Can I ride a fat bike on public roads?
In the Netherlands, the following rules apply to an e-bike/fat bike on public roads: the bike may go a maximum of 25 km/h and the engine may have a maximum capacity of 250W. A bike/fat bike with a throttle is not allowed on public roads.
Our bicycles are supplied as standard without a throttle, although some bicycles have the option of having the bicycle supplied with a throttle. If you choose this option, you are not legally allowed to take your bicycle on the road.
Can I ride an e-scooter on public roads?
Thee-steps that we offer are not allowed on public roads. According to the law, these e-steps may only be used on private property.
What do you provide a guarantee on?
View our warranty conditions here
Can I return your bike?
Yes, this is absolutely allowed! Please note: the return costs (on average €50) are at your own expense. The bike must be returned within 14 days of purchase. Check our return policy here.
Why buy from Dailyride?
At Dailyride, quality and service are our top priorities. Dailyride chooses bicycles with a more luxurious design (mudguard, luggage carrier, etc.). Our bicycles are also made for daily use. They are very reliable and can take a beating. We at Dailyride are always ready to help you solve all your problems so that you can get back on the road quickly!
Is it possible to pick up the bike?
It is possible to pick up the bike you have chosen. You can contact us via whatsapp on 0686244609
What about the helmet requirement and driver's license?
On all our fatbikes you are not required to wear a helmet. You also do not need a driver's license.