Contact Dailyride.nl
At Dailyride.nl we are here to answer all your questions and provide expert advice. Whether you are looking for specific information about our electric fatbikes or need help placing an order, we are here to support you.
Contact Us
Contact details:
Chamber of Commerce number: 92335470
VAT number: NL866011547B01
Visiting address: Dailyride
Address: Streek 180, 8463 NH Rotsterhaule
Whatsapp: 085 060 2851
E-mail: info@dailyride.nl
Business address: PIRO
Bommegaerde 158, 9244 AM Beetsterzwaag
You can reach us by phone from 10 AM to 6 PM and via WhatsApp from 10 AM to 9 PM.
Frequently asked Questions
At Dailyride we understand that there can always be questions about our products, services and processes. In order to help you as best as possible, we have compiled a selection of the most frequently asked questions and their answers.
Do you have a question that is not listed here? Please feel free to contact us at 085 060 2851
Are the fat bikes foldable?
Yes, the electric fatbikes are easily foldable. Please note: this does not apply to all models, check the description of your fatbike to check if it is foldable.
Can I ride a fat bike on public roads?
In the Netherlands, the following rules apply to an e-bike/fatbike on public roads: the bike may go a maximum of 25 km/h and the engine may have a maximum capacity of 250W. A bike/fatbike with a throttle is not allowed on public roads.
Our bicycles are supplied as standard without a throttle, although some bicycles have the option of having the bicycle supplied with a throttle. If you choose this option, you are not legally allowed to take your bicycle on the road.
Can I ride an e-scooter on public roads?
Thee-steps that we offer are not allowed on public roads. According to the law, these e-steps may only be used on private property.
What do you provide a guarantee on?
View our warranty conditions here
Can I return your bike?
Yes, this is absolutely allowed! Please note: the return costs (on average €50) are at your own expense. The bike must be returned within 14 days of purchase. Check our return policy here.
Why buy from Dailyride?
At Dailyride, quality and service are our top priorities. Dailyride chooses bicycles with a more luxurious design (mudguard, luggage carrier, etc.). Our bicycles are also made for daily use. They are very reliable and can take a beating. We at Dailyride are always ready to help you solve all your problems so that you can get back on the road quickly!
Is it possible to pick up the bike?
It is possible to pick up the bike you have chosen. You can contact us via whatsapp on 0686244609
What about the helmet requirement and driver's license?
On all our fatbikes you are not required to wear a helmet. You also do not need a driver's license.
How do you get in touch?
1. Via the Contact Form
Simply complete our online contact form and we will aim to respond as soon as possible.
2. Telephone Contact
Call our customer service for immediate help and personal advice. Our friendly staff is available during office hours.
3. Email communication
Send us an email at info@dailyride.nl and receive a quick answer to all your questions about our products, orders or services.
Why contact Dailyride?
At Dailyride.nl we value customer satisfaction and strive to make your cycling experience as smooth as possible. Our team of experts is ready to assist you and provide you with the information you need.
Contact us today and discover why Dailyride.nl is the best choice for your electric fatbike adventure!